<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=33098&amp;fmt=gif">

Download our most recent whitepaper and unveil the “7 Steps to Win the Social Customer Service challenge”:

  • Monitor the Social Media channels

  • Unify Service Across your channels

  • Unify your customer history

  • Unify your knowledge and applications

  • Deliver Omnichannel proactive service

  • Measure your business performance

  • Bring Social Media to your business processes 

This paper outlines the business case for giving customer service organizations, normally housed in contact centers, a much bigger role in companies’ social media.