<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=33098&amp;fmt=gif">
Lp Image Banking

Is your bank connected with your customer

on the channels they use the most?

OFFER A NEW AND DIGITAL APPROACH,
100% RESPONSIVE!

 
 
 
 
 
 

 

 
Turn your bank 100% Responsive with Altitude Xperience!

 

Customers are becoming increasingly demanding regarding to bank services. The digital change in bank it can be defined by serf-service. Transactions that were previously solved in person, today are made from a few clicks. You need to provide excellence throughout the customer journey and memorable experiences.
 
Be able to

support internet organization support (1)
Support asynchronous conversations that span across channels and time Combine multiple digital channels at the same time, and save interaction history

Break silos to unify information and acknowledge customer's issue

Combine self-service with assisted service to enable smooth and seamless customer journeys 


AND BECOME 100% RESPONSIVE CONTACT CENTER
back-gray


SO WHAT CHANGES FROM TRADITIONAL TO DIGITAL BANKING?

Changes are happening, at an astounding speed, but branches are still not going anywhere any time soon. Non-digital-native banks can retain and satisfy their customers, and keep their market share, but need to adapt and change. These changes do not necessarily mean significant investments in the infrastructure, but do require transforming the relationship model of the banks with their customers.


Read our eBook to find out 5 tips to bridge this gap!

 
Do you know what role your bank plays in being  100% responsive?

 

Are your branches and banks REALLY connected to their clients?
90% of customers say customer service is the most important point for them to be loyal to a brand

 

Why you need a Responsive Contact Center? 

pie-chart

33%

of consumers say the most important point of a good customer experience is having the problem solved in a single interaction

 

 

statistics

 

72%

of customer say that when contacting the contact center they expect the agent to know who they are and have the information about their previous interactions

 

 
Turn your contact center omnichannel with ALTITUDE XPERIENCE

 

Retângulo 11
 
Let's exchange ideas and understand what your business needs are.

Retângulo 11

 

These companies use Altitude Responsive Contact Center and have been improve results in their businesses. Altitude also supports companies in sales and debt collection business areas in order to improve their expertise in personal assistance. 

Logo Itau generic LP_Prancheta 1 SANTANDER_PV_POS_RGB NBO Bank LOGOS_Prancheta 1 cópia 6

JOIN THE BEST PLAYERS, REVOLUTIONIZE YOUR CUSTOMER SERVICE, AND STAND OUT FROM THE COMPETITION 

 

Retângulo 11

Meet who's tested and approved the Altitude Responsive Contact Center:

"In the new normal, customers require consistent and excellent experiences regardless of the communication channel they use to contact the company (voice, chat, social media, email, SMS, or WhatsApp). Customers do not accept not have an answer from the company, or to be ignored. To avoid this situation, the best strategy is have an omnichannel contact center with asynchronous messaging option, offering excellent customer service. Today, companies are focused on reinventing themselves and extending their technology solutions to deliver memorable, simple, and unique customer experiences. "

 

 
 
 
facebook_b
linkedin_b
twitter_b
youtube_b