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Why Does A Bank Need A Video Contact Center?

A Video Contact Center empowers financial institutions with:

  • branch like experiences
  • face-to-face interactions
  • increased customer acquisition

With the successful implementation of Visual IVR and Video Banking functionality seamlessly connected to our omnichannel contact center, Altitude provided us exactly what we needed: a pioneering solution with tremendous capabilities that’s easy to use and unique in the Middle East’s banking industry.

Suvrat Saigal,

Ahli United Bank