Artificial Intelligence made available
by comways over Altitude Xperience.
Case Manager allows:
- 360º view: Front and Back Office users are provided with an overall view of all case details for any customers’ lifecycle/history.
- Case Entity: All conversations and activities are associated to a specific customer engagement are managed/tracked as unique cases.
Languages: Support of any Latin alphabet language based on user preference; already available in English, French and Dutch.
Discover more about all the Case Manager features
and start enhancing your Customer Experience.