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Artificial Intelligence made available
by comways over Altitude Xperience.
 


Case Manager allows:

    • 360º view: Front and Back Office users are provided with an overall view of all case details for any customers’ lifecycle/history.
    • Case Entity: All conversations and activities are associated to a specific customer engagement are managed/tracked as unique cases.
    • Languages: Support of any Latin alphabet language based on user preference; already available in English, French and Dutch.

       

 Discover more about all the Case Manager features
and start enhancing your 
Customer Experience.