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Protect your PBX investment

while benefiting from a state of the art customer engagement solution.

Altitude integrates with Avaya adding functionality to improve customer engagement:

  • CTI
  • IVR
  • Routing
  • Scripting
  • Predictive dialing
  • Reports
  • Omnichannel
  • Knowledge base
  • Unified Customer view

Don't let your current  investments prevent you from
empowering your business with the best Customer Experience technology.

Altitude Xperience allows you to leverage existing infrastructure while protecting your software investments.

    • Openness – Open solution, based on open standards, and proven platform independence.
    • Modularity – Modular solution adds functionality and complexity as needed.
    • Unification – Unifies all departments of the company.
    • Consistency - Unifies all interactions, regardless of channel
    • Reliability – Powerful, scalable solution

Some customers that utilize Altitude Xperience with Avaya successfully 

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